Work in the 21st Century: An Introduction to Industrial and Organizational Psychology, Sixth Edition (2023)



Chapter 1: What is industrial and organizational psychology?

Module 1.1 The importance of I-O psychology

The importance of work in people's lives

What is I-O Psychology?

How can this course help you?

The importance of understanding younger workers

Module 1.2 Past, Present and Future of I-O Psychology

The Past: A Brief History of I-O Psychology

The Present: The Demographics of I-O Psychologists

The future: the challenges of I-O psychology in the 21st century

A Personal Look into the Future: Preparing for a Career in Psychology I-O

Module 1.3 Multicultural and intercultural aspects in I-O psychology

The multicultural nature of life in the 21st century

theories of cultural influence

Module 1.4 The organization of this book


to you


Chapter 2: Research Methods and Statistics in I-O Psychology

Module 2.1 Science and research

What is science

The role of science in society.

Why are I-O psychologists involved in the research?

Design of the investigation

data collection methods

Generalization and control in research.

Ethical behavior in psychology I-O

Module 2.2 Data analysis

Descriptive and inferential statistics

correlation and regression

correlation and causation

big data


Micro, macro and meso research

Module 2.3 Interpretation through Reliability and Validity




Chapter 3: Individual differences and assessment

Module 3.1 Introduction to individual differences

some background

Differential Psychology, Psychometrics and Psychology I-O

Recognize individual differences.

Varieties of individual differences.

Module 3.2 Human attributes


Cognitive habilyties

Physical, sensory and psychomotor skills

personality and work habits




emotional intelligence

Module 3.3 Fundamentals of evaluation

Past and present of the tests

What is a test?

The Administrative Test Category

(Video) A Brief Introduction to the Field of Industrial/Organizational Psychology

test and culture

Module 3.4 Evaluation process

Evaluation content versus process

Evaluation method: content

physical ability tests


emotional intelligence

individual assessment

Job interviews

Rating Centers

Work samples and situational judgment tests

Module 3.5 Special topics in evaluation

Incremental validity measure of implicit variables in employment biographical data

qualifications and letters of recommendation

minimum qualifications

Controversial Appraisal Practices: Graphology and the Polygraph

Drug and alcohol tests

Computer and Internet Based Assessment

Chapter 4: Job Analysis and Performance

Module 4.1 A basic performance model

Campbell's Job Performance Model

Deficiency and contamination criteria

Module 4.2 Extensions to the Base Performance Model

Task performance versus organizational citizenship behavior

The Dark Side of Performance: Counterproductive Work Behavior

adaptive performance

A brief summary

expert performance

KPI Types

Module 4.3 Job analysis: basic and practical characteristics

The use of information for job analysis.

types of job analysis

How job analysis is carried out

job analysis

Module 4.4 Job analysis: recent developments

Electronic performance monitoring as part of a job analysis

Cognitive task analysis

Personality based job analysis.

An overview of the job analysis process

Computer Aided Workplace Analysis


competency modeling

Module 4.5 Professional Assessment and Law

job evaluation

The concept of comparable value

Job analysis and labor disputes

Chapter 5: Performance Measurement

Module 5.1 Basic concepts of performance measurement

Used for performance information

Module 5.2 Performance Evaluation - Substance

performance appraisal theories

Focus on performance reviews

Qualification Formats

Employee Comparison Methods

Module 5.3 Performance Evaluation - Process

rating sources

valuation biases

qualifying training

Reliability and validity of performance evaluations

(Video) Organizational Psychology : PSY 348 (1211-10308) - Chapter 1

Module 5.4 The social and legal context of performance evaluation

Motivation for qualification.

conflict of objectives

performance feedback

Performance Evaluation and Culture

Performance Evaluation and Law

Chapter 6: Personnel Decisions

Module 6.1 Conceptual issues of staffing

An introduction to the hiring process.

The impact of human resource practices on organizational performance

Stakeholders in the recruitment process

Recruitment from an international perspective

Module 6.2 Evaluating Staffing Results




Module 6.3 Practical Staffing Problems

A staff model

combine information

of selection

Number of decisions to make

Staff in the 21st century

Module 6.4 Legal issues in personnel decisions

Allegations of discrimination in the workplace

Workplace Discrimination Outside the United States

discrimination theories

Chapter 7: Training and development

Module 7.1 Fundamentals of training and learning

training, learning and performance

Analysis of training needs

The learning process in training.

learning organizations

Module 7.2 Content and methods of training

training methods

Critical Thinking Training

training transfer

Module 7.3 Evaluation of training programs

training evaluation

training criteria

benefits analysis

Training Evaluation Designs

Equal Opportunity Issues in Education

Module 7.4 Specialized training programs

Management and leadership development.

Sexual Harassment Awareness Training

ethic formation

intercultural training


Chapter 8: Motivation to work

Module 8.1 Introduction to motivation

The central position of motivation in psychology.

A Brief History of Motivation Theory in I-O Psychology

Motivation metaphors.

The meaning and importance of motivation in the workplace

Module 8.2 Classic approaches to motivation theories

person-as-machine theories

Theories of the person as a scientist

Module 8.3 Modern approaches to work motivation

person approaches as intentional

(Video) Organisational Psychology

The concept of self-efficacy in modern motivation theory

Common Themes in Modern Approaches to Motivation

A new motivational theme: the entrepreneur

Module 8.4 Practical issues of motivation

Can motivation be measured?

Intercultural problems in motivation Generational differences and work motivation

Motivational Interventions

Chapter 9: Attitudes, Emotions and Work

Module 9.1 Job Setup

The experience of emotions at work

Job satisfaction: some history

Measurement of job satisfaction

The concept of commitment.

identification of organizations

employee engagement

Module 9.2 Moods, emotions, attitudes and behavior

Everybody is happy? Does it matter if they are?

Satisfaction versus mood versus emotional withdrawal behavior

Module 9.3 Special Topics on Attitudes and Emotions

Loss of work



Psychological Contracts

professional embedding

Elaboration of works

Work-related attitudes and emotions from an intercultural perspective

Chapter 10: Worker Stress and Well-Being

Module 10.1 The problem of stress

Study stress at work.

What is a stressor?

Common stressors at work

consequences of stress

working hours

Module 10.2 Theories of stress

Demand Control Model

Person-environment model of fit

Individual differences in resistance to stress.

Module 10.3 Stress reduction and management

Primary prevention strategies

secondary prevention strategies

Tertiary prevention strategies

Summary of Stress Intervention Strategies

Module 10.4 Violence at work

Stress and violence at work

The “typical” violent worker

Theories of violence in the workplace

A special form of violence: mobbing

What can we conclude about violence at work?

Chapter 11: Justice, equity and diversity in the workplace

Module 11.1 Justice and Equity

The concept of justice

Justice, equity and trust

Approaches to organizational justice

Module 11.2 The practical implications of perceptions of fairness

Performance evaluation

Reactions of applicants to the selection procedures

confirmation action

Module 11.3 Diversity

What does diversity mean?

(Video) Careers in Applied Psychology: Industrial-Organizational Psychology

The dynamics of diversity

Chapter 12: Leadership in Organizations

Module 12.1 The concept of leadership

Some conceptual distinctions

The Problem of Defining Leadership Results

Negative Leadership Outcomes: The Destructive Leader

Leader vs. Order Manager or Supervisor

Leadership Development vs. Leadership Development

The motivation to lead

Module 12.2 Traditional Theories of Leadership

The "Great Man" Theories

The trait approach

The Power Approach in Leadership

The behavioral approach

University of Michigan Studies

The contingency approach

The consequences of participation: the Vroom-Yetton model

Module 12.3 New Approaches to Leadership

Lead Member Exchange (LMX)

transformational leadership

authentic leadership

The charismatic leader

Module 12.4 Emerging Themes and Challenges in Leadership Research

Leadership in a changing world of work

Male and Female Leaders: Are They Different?

personality and leadership

leadership and neuroscience

Intercultural Studies in Leadership

Leadership in a diverse environment

Guidelines for Effective Leadership

Chapter 13: Teams in Organizations

Module 13.1 Types of equipment

Groups and teams: definitions

equipment types

Module 13.2 Input-process-output model of team effectiveness

team tickets

team process

equipment expenses

Module 13.3 Special topics in teams

Team evaluation and feedback

the role of the team

team development

team building

Cultural problems in teams.

Chapter 14: Organizational Theory, Dynamics, and Change

Module 14.1 Conceptual and theoretical foundations of organizations

organizations and people

Organization as Integration

organization theories

Module 14.2 Social dynamics of organizations

climate and culture

Climate and culture from a multicultural perspective

A Culture and Climate App: Safety

Socialization and the concept of Person-Organization (P-O) and Person-Work (P-J) Fit

Module 14.3 Change and organizational development

changes in the organization

Examples of large-scale organizational change initiatives

Emerging Common Elements Among Organizational Interventions


(Video) Topic 1 2 History of IO Psychology


name index

Subject index


1. The Century of the Self - Part 1: "Happiness Machines"
2. Why Mobility is Destiny
(Dr. Parag Khanna)
3. What is Industrial Psychology? (Lecture - Philippines)
4. Work in the 21st century
(Stockholm University)
5. The Chosen Career Podcast: If You’re thinking about Industrial Psychology
(Touro University)
6. Work in the 21st century
(KTH Royal Institute of Technology)
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